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FRONT LINE SUPPORT

Help Center

Hosting help without digging through a maze of documentation. Start with the area that matches your service.

CUSTOMER SUPPORT CENTER

🌐 Web Hosting

  • Connect your domain
  • DNS configuration
  • Enable HTTPS / SSL
  • File Manager
  • SFTP access
  • MariaDB databases
  • PHP hosting
  • WordPress installation
Manage Web Hosting

🖥 VPS Hosting

  • Connect using SSH
  • Start, stop and reboot
  • Linux operating systems
  • Service resource usage
  • Software installation
  • Backups and recovery
  • OS reinstall tools

Additional VPS self-service tools are being rolled out.

🎮 Game Servers

  • Minecraft server management
  • Start / stop / restart
  • Server console
  • File management
  • Configuration files
  • Mods and plugins
  • Backups
Open Game Controls

✦ NORA AI Support — Beta

NORA can assist with common hosting questions, troubleshooting and supported control-panel workflows.

NORA is beta software and can make mistakes. Critical issues should be escalated to Front Line support.

About NORA

Account & Billing Help

For account ownership, billing disputes, payment problems, security incidents or data-recovery matters, use an authorized Front Line support channel rather than relying solely on automated assistance.

Security Incident?

If you believe your account or hosted service has been compromised, protect your credentials and contact Front Line support promptly. Do not send passwords, private keys or recovery codes in support messages.