NORA AI Support
NORA is an experimental AI component of the Front Line platform. She is being developed to assist customers with hosting information, troubleshooting, documentation, diagnostics and supported management workflows.
What NORA Can Help With
- Explain hosting features
- Guide control-panel workflows
- Help troubleshoot common problems
- Explain domains and DNS
- Help with web-hosting configuration
- Assist with server diagnostics
- Direct customers toward relevant help
What Beta Means
NORA may occasionally provide incomplete, inaccurate or outdated information. Features may change as Front Line continues development.
Customers should verify important instructions before making consequential changes.
NORA Is Not Human Support
NORA does not make binding decisions about billing disputes, legal matters, account ownership or policy enforcement and does not override Front Line's Terms, billing records or security controls.
Critical security incidents, account recovery, billing disputes and important data-recovery matters should be escalated to authorized Front Line support.
Never Give NORA Secrets
Do not provide passwords, private keys, recovery codes, authentication tokens, payment-card information or other sensitive credentials to NORA.
Built Alongside Front Line Automation
NORA is part of Front Line's broader automation direction. The hosting platform is designed to automate routine provisioning and management while maintaining security controls, customer isolation and governed administrative operations.